Working cooperatively with others towards achieving a shared goal.
What this skill covers
- Working well with others
- Contributing to a group
- Improving a team
- Influencing a team
What is this skill about?
This skill applies to working within both formal and informal teams, and also with customers, clients or other stakeholders.
Initially, this is about fulfilling expectations around being positive, behaving appropriately, being timely and reliable and taking responsibility. This extends to understanding and respecting diversity of others’ cultures, beliefs and backgrounds.
The next steps focus on making a contribution to a team through group decision making, recognising the value of others’ ideas and encouraging others to contribute too.
Then, you would improve your teams through managing conflict and building relationships beyond the immediate team. At the top steps, this skill focuses on how you influence your team through suggesting improvements and learning lessons from setbacks.
Ultimately, it is about supporting the team by evaluating others’ strengths and weaknesses, and bringing in external expertise and relationships.
There are 16 steps in this skill
You can jump straight to a step by selecting it below.
Working with others in a positive way
Working well with others by behaving appropriately
Working well with others by being on time and reliable
Working well with others by taking responsibility for completing your tasks
Working well with others by supporting them if you can do so
Working well with others by understanding and respecting diversity of others' cultures, beliefs and backgrounds
Contributing to group decision making
Contributing to group decision making, whilst recognising the value of others' ideas
Contributing to group decision making and encouraging others to contribute
Improving the team by not creating unhelpful conflicts
Improving the team by resolving unhelpful conflicts
Improving the team by building relationships beyond your immediate team
Influencing the team by reflecting on progress and suggesting improvements
Influencing the team by evaluating successes and failures and sharing lessons
Supporting the team by evaluating others' strengths and weaknesses, and supporting them accordingly
Supporting the team by bringing in external expertise and relationships
Each step in this skill requires you to work through 3 stages.
Read, watch and listen to the content.
Show that you've understood the content by completing activities.
Reflect and discuss what you've learned.
Learn your own way
You don't need to learn the skill steps in order.
You can move back and forward between steps at anytime - you can even revisit them at a later date!
Don't want to do an exercise just yet? no problem - come back to it again later.