Skill

Problem Solving

The ability to find a solution to a situation or challenge.

What this skill covers

  • Completing tasks
  • Exploring problems
  • Analysing complex problems and solutions
  • Implementing strategic plans

What is this skill about?

This skill focuses on how to solve problems, recognising that while part of Problem Solving is technical know-how and experience, there are also transferable tools that you can develop and use.

The first steps focus on being able to follow instructions to complete tasks, seeking help and extra information if needed. The next stage focuses on being able to explore problems by creating and assessing different potential solutions. This includes more complex problems, without a simple technical solution.

Beyond this, the focus is on exploring complex solutions – thinking about causes and effects, generating options, and evaluating those options. This extends into analysis using logical reasoning and hypotheses.

Finally, the focus becomes implementing strategic plans to solve complex problems, assessing their success, and drawing out learning for the future.

Module Structure

Each step in this skill requires you to work through 3 stages.

  • Identify

    Read, watch and listen to the content.

  • Practise

    Show that you've understood the content by completing activities.

  • Articulate

    Reflect and discuss what you've learned.

Learn your own way

  • You don't need to learn the skill steps in order.

  • You can move back and forward between steps at anytime - you can even revisit them at a later date!

  • Don't want to do an exercise just yet? No problem - come back to it again later.