Supporting, encouraging and developing others to achieve a shared goal.

What this skill covers

  • Understanding emotions
  • Managing tasks
  • Managing and supporting others
  • Adaptive leadership

What is this skill about?

This skill is relevant not only if you are in a position of management with formal power, but also for when you are working with peers in teams.

At the earliest stages, the focus is on basic empathy – understanding your own feelings, being able to share them, and recognising the feelings of others. The focus is on managing – dividing up tasks, managing time and sharing resources, managing group discussions and dealing with disagreements.

Beyond that, the focus is on building your awareness of your own strengths and weaknesses, and those of your teams. This allows you to allocate tasks effectively. You would then build techniques to mentor, coach and motivate others. At the highest steps, you would be able to reflect on your own leadership style and understand its effect on others.

Ultimately, you should be able to build on your strengths and mitigate your weaknesses, and adapt your leadership style to the situation.

Module Structure

Each step in this skill requires you to work through 3 stages.

  • Identify

    Read, watch and listen to the content.

  • Practise

    Show that you've understood the content by completing activities.

  • Articulate

    Reflect and discuss what you've learned.

Learn your own way

  • You don't need to learn the skill steps in order.

  • You can move back and forward between steps at anytime - you can even revisit them at a later date!

  • Don't want to do an exercise just yet? No problem - come back to it again later.